With the exception of a few of our most popular or seasonal collections, A Dozen Eggs cookies are made to order. If we don't have a collection made, it generally takes 3 to 5 business days to schedule and produce the cookies and 1 to 5 business days for shipping.
For most residential deliveries, A Dozen Eggs cookies will ship US Priority Mail and will arrive in approximately 2-3 days from the shipment date, however, exact arrival date is not guaranteed. We cannot track Priority Mail packages and they are generally delivered separate from regular mail. If the recipient is not home, a notice is left in the mailbox.
For Special Orders and Business Deliveries, A Dozen Eggs cookies cookies are shipped UPS Ground and will arrive in approximately 1-5 days from the shipment date. We are able to track UPS Ground packages.
If you need your online cookies for a specific event or to arrive on a specific date, please include that information in the "Special Instructions to Seller" section when checking out, email us at info@adozeneggs.com or give us a call at 802.259.9109.
We package all our cookies in cellophane (non chemical) bags and we twist tie and ribbon, or heat seal your cookies to keep them as fresh as possible. When we ship, we use extra bubble wrap to protect them during shipping and also provide extras if there are any breakage.
As far as ordering goes, we like to get you on the production calendar as soon as possible. Even if we don't know the final count. We bake and ship as close to the date you need them as possible. Once the cookies are bagged, they are fresh for six weeks, and we prefer you receive them within the first week of being made. Depending on the season our production calendar can fill up fast, so don't wait too long to place your order!
There is NO soy protein and/or soy flour in our cookies.
No, our cookies are not kosher (parve).
Yes, we can print you photograph or logo on edible image paper. Please note, this is edible image ink jet printer printing on edible sugar paper. Though we do our best to match Pantone Colors and Photographic details, we are limited by what the machine can print.
A Dozen Eggs sugar cookies contain no nuts. However starting on September 21, 2009, A Dozen Eggs cookies are manufactured on equipment that also manufactures nuts.
A complimentary gift message information can be added to the Add special instructions to seller section on the Paypal Review Your Payment Page, just before you pay. Our cards are 3.5 x 2 inches, so limit your message to 50 characters or less.
Yes! but... the supply of cookie cutters and icing designs are limitless so any custom cookies must be made by special order and are subject to additional charges. Custom cookies are a minimum of 12 individual cookies or 12 boxes. If you are interested in custom cookies designs, contact us at 802.259.9109 or info@adozeneggs.com.
We want to get you on our production calendar as soon as possible. Even if you aren't sure of the final quantity, give us a call so we can know your order is coming in. We don't bake and ship your cookies until as close to your event as possible, but the more time we have to plan your order the better.
Custom orders can be placed by calling 802.259.9109. We require shipping information and a 50% deposit at the time the order is placed to reserve space on our production schedule. Final counts are not required until 2 to 4 weeks before the delivery date. The final 50% is charged when your order ships.
A Dozen Eggs cookies is located in Mount Holly, Vermont. After 16 years living and working in Boston, Massachusetts, we have moved our cookie factory to the bucolic splendor of Vermont. Don't fret though, because you can still order our cookies to be delivered anywhere in the USA.
A Dozen Eggs can be reached by phone (802.259.9109) or email info@adozeneggs.com Monday through Friday 9:00 am to 6:00 pm. Our cookies can be ordered online 24 hours a day!
A Dozen Eggs Sugar Cookies may contain:
Unbleached All Purpose Flour, Butter, Sugar, Eggs, Dutch Processed Cocoa Powder, Pure Vanilla Extract, Cinnamon, Clove, Nutmeg, Ginger, Allspice and Cayenne.
Our icing is made of:
Sugar, Corn Starch, Pasteurized Egg White, FD&C Red#40 & #3, Yellow #6 & #5, and Blue #1 & #2
No. A Dozen Eggs makes all our cookies in our licensed Vermont production bakery. We are also serve-safe certified.
A Dozen Eggs may be small but we are extremely flexible. We can produce almost any order you can give us. Just call and ask and we will figure out a way to get it done.
A Dozen Eggs cookies can remain fresh for about four to six weeks if properly stored. We use natural ingredients like butter and vanilla extract so our cookies may have a shorter shelf life, but they taste much better. We recommend keeping them in a cool, dry place when not being eaten.
Order cancellation before 2 weeks of the shipment date will result in a 50% charge of the total order.
Order cancellation within 2 weeks of the shipment date will result in a 50% to 100% charge of the total order, depending on where we are in production.
Cookie Collection Shipping: A Dozen Eggs charges a flat shipping fee of $11.55 for orders up to $48.00, $15.55 for orders up to $110.00, and $19.55 for orders $150.00 and above. Online orders above $500.00 may be subject to standard shipping charges. Please call or email for more information.
Cookie Favor Shipping: A Dozen Eggs Favor shipping costs are based on the quantity and destination.
You will be notified by email, if we are provided with an incorrect address or the package is refused by the recipient and returned to us. A Dozen Eggs will not refund your money for incorrect shipping information or packages refused by recipients. We will ship a new tin of cookies at half the cost, but shipping will be charged at full price. If A Dozen Eggs put an incorrect address on the box, we will refund your purchase, or ship a new package at no charge to you.
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802.259.9109
